Today businesses are looking for ways to make superior brand connections with customers. What better way to do this than with the most popular instant messaging platform of our times—WhatsApp? The WhatsApp Business Platform is the one-stop shop for all your communication needs. With it, you can have real-time conversations with customers, send timely alerts and updates to them and take your customer experience game to a whole new level.
With WhatsApp Business API you can send automated bulk messages that reach thousands of customers in just a few clicks and share important notifications, alerts, festive offers, coupons, and much more.
One of the best times to get in touch with customers is during festivals when you can encourage customers to connect with your brand through discounts, offers, sales, gift cards, free shipping, and much more. In this post, we take a look at how you can use WhatsApp template messages to engage with customers on the occasion of the Islamic New Year. But before that, let us take a quick look at what this festival is all about.
What is the Islamic New Year?
The Islamic New Year, also known as Hijri New Year, marks the beginning of a new lunar year.
It is the first day of the Islamic month of Muharram and commemorates the emigration of Prophet Muhammad along with his followers from Makkah to Medina.
This day is celebrated by Muslims throughout the world with feasts, prayers, and giving glad tidings to one another. Here are a few templates that can be used during this auspicious time:
