DelightChat: Powerful WhatsApp Marketing & Customer Support Software
✓  Omnichannel Inbox: WhatsApp, IG, FB, Email & Live Chat
✓  Official WhatsApp Business API,  Green Tick
✓  Send Promotional WhatsApp Broadcasts

10 Best WhatsApp Greeting Messages to Use in 2024

Greeting Messages

If you are using WhatsApp Business, your welcome message is a crucial step at the top of the marketing funnel and helps you move customers from there to the middle of the funnel where they know you enough to consider making a purchase from you. A well-crafted welcome message will increase the chances of the recipient taking actions such as — Visiting the website, or responding with a query.

Here we have collected 12 Whatsapp welcome templates for you to not just take inspiration from but actually pick-and-use as per the type of product you sell or message you want to convey. Copy these for use straightaway or bookmark this page for reference when you create your campaign.

General Greeting Message

Hello!

Welcome to {{1}}. We are glad you chose us to {{2}}.

If you need to order {{3}}, here's our website: {{4}}.

Let's connect on Instagram for some fun: {{5}}

Love, 

Team {{6}} 

'Educate about your brand' Welcome Message

Hello!

I'm Greta from {{1}}. Welcome to {{2}} where we {{3}}

Here's why our customers love us:

- We promote sustainable fashion.

- Our designs don't go out of trend & can be worn for years. 

- Our friendly support will make sure you have a great buying experience. 

We have 850 brands on our website to choose from. I am sure you'll find something that suits you.

Ready to order? Visit our website: {{4}}

Customer Support Welcome Messages

Hello!

We've received your query. One of our team members will get back to you within the next 24 hours.

Meanwhile, you can go through our FAQ section here - {{1}} to find a quick resolution. 

Thank you,

Support Team at {{2}}

'There's an Outage' Auto Message

'There's an Outage' Auto MessageHello!

Thank you for contacting us. Currently, we are facing technical issues with our customer support system. Our engineers are working hard to resolve it & we'll get back to you once things are resolved. 

Meanwhile, you can go through our FAQ section here - {{1}} to find a quick resolution. Thank you for your patience.

Kind Regards, 

Support Team at {{2}}

'Away' Welcome Messages

Hello!

Welcome to {{1}}. We’d love to respond to your query right away, but our team of shopping experts is currently away. Our working hours are Monday to Friday, 9 am to 7 pm IST. Rest assured, one of our team members will be in touch with you soon. 

Did you know we have a help section that answers questions that we get asked very often? Check it out here - {{2}}

Meanwhile, here's a collection of our bestsellers to help you find the perfect outfit for any occasion - {{3}}

Kind regards,

Team {{4}}

Deliver Welcome Discount Message

Hi there!

Thanks for subscribing to our newsletter on WhatsApp.

As promised, here's your 10% discount code to shop any item on the website -- {{1}}. No minimum purchase is required. This discount code is valid for the next 6 months. 

CTA Button: Order Now

Collect More Information Welcome Message

Hey there!

Sorry, we are currently not able to respond to your message. Please leave your name and email address, and we will get back to you within 24 hours. 

~Team {{1}}

Engage a Lead Welcome Message

Hi there!

Welcome to {{1}}

Want a free sample of {{1}}? Tap on the yes button to confirm. Tap No if you don't want it. No hard feelings. 

Quick Reply Button 1: Yes, please!

Quick Reply Button 2: No, thanks!

Next Steps Welcome Message

How can we help you today?

Tap on the buttons below according to your query. It will help us assign the right people to help you out. 

<Quick Reply Button 1>

<Quick Reply Button 2>

<Quick Reply Button 3>

Order Confirmation Welcome Message

Hey there!

We've received your order. Your Order ID is {{1}}

Once your package ships, we will send you a message with a tracking number and link to track it. 

If you have any questions, drop us a note. We are here to help!

Returns: If you would like to return your product(s), please see the return policy here {{2}} 

P.S. You may love these too: {{3}}

Team {{4}}

Now that you have some ideas to craft your welcome message, let's see how to put that to action using WhatsApp Business App & API.

Read more: Examples of Promotional WhatsApp Messages to help grow your brand and increase sales.

Check out our whole range of WhatsApp message templates (they are free to download) for message examples here!

Remember that you can always mix and match the various <use case> message options to create one that best fits your requirements.

Undoubtedly, WhatsApp templates are useful, and you simply have to copy & customize them to send to all of your customers. Creating and sending WhatsApp messages to your consumers doesn't have to be a burden. It has to be as easy as texting a friend or receiving a reply from them. But if you’re worried about all the strict rules implemented, DelightChat bypasses all these guidelines!

Check out DelightChat to give your team that extra boost in their marketing efforts if you want an easy way to broadcast WhatsApp messages.

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